The Nigeria Customs Service (NCS) Pre-Test CBT 2025 faced nationwide login issues. Learn why the portal is difficult to access, how VPN helps, and key tips for a smooth test.
The Nigerian Customs Service Pre-Test CBT scheduled for today has been full of challenges. Many applicants are still struggling to access their accounts and begin the exercise. The test was expected to start at exactly 3:00 PM Nigerian time, but hours later, several candidates have yet to complete the process.
From the messages we received, it is clear that the problem is widespread. This issue is not limited to a few individuals; it affects applicants across the country. Our team looked into the situation and gathered reports from some candidates who were able to find a way forward.
At the time of writing, the only method that seems to work for logging into the NCS Pre-Test CBT portal is by turning on a VPN. Applicants who enabled their VPN reported that the portal allowed them to log in and proceed with the exercise. Once inside, it is important to maintain the right environment to avoid further disruptions.
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Ensure the room is quiet and well-lit. Do not allow anyone or any object to appear behind your camera because the system may log you out immediately. This can cause delays in your submission or prevent you from completing the test.
The pre-test is designed to prepare candidates for the main CBT, so every applicant should take note of these steps. Stay patient, follow the instructions, and keep checking the official NCS communication channels for further updates.
Frequently Asked Questions (FAQ) on NCS Pre-Test CBT 2025
Why is the portal not opening?
The challenge is nationwide, and many candidates are affected. It is mainly a server and connectivity issue from the platform side.
What can I do if I cannot log in?
Several candidates have reported that turning on a VPN helps them gain access to the portal. Try this option and attempt logging in again.
Can I retake the pre-test if I miss it?
The pre-test is for practice and system familiarization. The main CBT will follow soon, and every shortlisted candidate will receive updates directly from NCS
Why do I keep getting logged out?
If there is noise, poor lighting, or movement behind your camera, the system can log you out automatically. Ensure you are in a quiet, well-lit environment with no distractions.
Where do I get official updates?
Only follow official Nigeria Customs Service communication channels for updates on the recruitment and test process.
Purpose of the NCS Pre-Test CBT
The NCS Pre-Test CBT helps applicants become familiar with the testing system before the main examination. It is designed to reduce anxiety and ensure candidates understand the login procedures and requirements
